Barry Hardy - Interim Executive / Non Executive Director and/or Business Doctor Solutions 

Some Business Doctor successful project overviews  

Serco FM; I was asked to come in and develop, manage and implement a recovery protocol for their maintenance and facilities management service delivery function for their client State Street Bank across an FM portfolio in the; UK, Ireland, Channel Isle, Germany, France, Holland, Italy and Luxemburg.  I restructured their site, processes, personal and data management operations, implemented a new CMMS, improved their reporting function and raised their professional standing with their client. I then handed over the overall day to day management and responsibility for this service delivery function to an in house maintenance manager.

Optilan Communication Systems; I was asked to come in and support them through their service delivery transition from a projecting and install function into a: maintenance and facilities management service delivery function on the St Pancras International Eurostar Terminal.  I restructured their site, processes, personal and data management operations, implemented a new CMMS, improved their reporting function and raised their professional standing with their client. We then handed over the overall day to day management and responsibility for this service delivery function to an in house maintenance manager.

G3 Systems Ltd; their ministry of justice temporary custodial build program had stalled and they were in danger of having the project taken off them. I turned this project around rapidly, restructuring their office based project team and their field support structures, I enhanced their supply chain function whilst raising also their professional standing on the project.  This project was delivered which was very unlikely prior to our engagement.

AMMEC/NNC; this client was engaged on a Continuous Operational Safety Review COSR for British Nuclear group and was responsible for producing all associated; safety, maintenance and operations instructions. I was brought in to provide both projecting and technical documentation support and helped ensure that all project milestones and package handover dates were met.

BAA Heathrow; they were going through a major change and were suffering commercially from poor performance in their facilities and maintenance management delivery and end user service supply. I stabilized their managerial structure, rationalized their service providers, implemented a wide range of service level agreements and supported the company via interim support until they were able recruit in house professionals.

BNFL Magnox Generation; this client was engaged on decommissioning the Windscale Gas Cooled Nuclear Reactor. They had attempted four times to implement an operational maintenance management structure & CMMS and had failed on all occasions. I based lined the plant, created the data and process structures, implemented a CMMS, produced all the necessary support documentation and were given a commendation from the nuclear inspectorate of industry for the efficiency, transparency and functionality of our implemented structures.

ABB Sai Sedelmi; awarded the build contract for the Taweela B power plant in the UAE but they had no quality assurance or technical documentation processes or structures in place to support their build program. I created a technical documentation department, produced all their quality plans, risk assessments and installation method statements and secured a TAB accreditation from their client.

Construction Development Oman; awarded the Nathi gather station rationalization project. This client was unable to retain staff on this interior based project because of poor working conditions, slippage on the project and pressure from the client. I embedded myself as interim project superintendent onto the project, and effectively turned the project around ensuring that the project hit all its milestones and was handed over to the client on time.

Jacobs Davis; awarded a lucrative FM project for a client with facilities throughout the North West. They quickly realized they didn’t have the expertise to either manage or deliver this project. I implemented clear FM drivers and evaluation protocols, selected suitable service providers, provided interim support and handed the project over to an in house manager at the appreciate point. They were awarded a further three Facilities Management projects based upon their performance on the initial project

Balfour Beatty Rail: awarded a maintenance and building services project from a regional network, however after two fatal accidents we were invited to come in and provide strategic maintenance and operational safety support. There were no more lost time or fatal incidents and the company was awarded further contracts.

BH Management Services Ltd - 2nd Floor, 145-157 St John Street, London, EC1V 4PY

Barry Hardy Business Doctor Solutions Tel.  +44 (0)800 756 6467 

Barry Hardy Business Doctor solutions are provide via BH Management Services Ltd a London based professional consultancy supporting clients from a wide range of environments and industries including: Pharmaceuticals, Nuclear, Oil & Gas, Offshore, Plastics, Rail, MOD, Chemicals, FMCG, Wind Turbines, Power, Process Engineering, Paper, Utilities, Telecommunications, Airports, Water Treatment, Construction, CCTV, Steel Manufacture, Heavy Engineering, Mining, Hospital Trust & Refineries. 

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